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Showing posts from March, 2023

Week 2 UX Observation

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 Evaluation of the Target shopping app and the user experience.  1. Visibility of system status: The app is quick to load and transition from searching for items, adding to cart, and viewing the cart for checkout. There is a loading symbol to clearing indicate loading status to the user.       This is not a usability issue 2. Match between System and the Real World: The Target shopping app uses familiar language, like "add to cart", so it is easy for the user to understand and navigate.      This is not a usability issue 3. User Control and Freedom: The app allows the user the freedom to search for items by name, category, or item related to previous purchases.      This is not a usability issue 4. Consistency and Standards: The app does not maintain consistency when searching for items. For example, when searching for baby clothing in the search bar, you must click on "filters" at the top left to filter by category, gender, et...

Usability and Heuristic Evaluations

 This week we read about usability and the User Experience. Usability refers to how well a product or system can be understood, learned, and used by its intended audience. A system's usability can be assessed through multiple methods, such as surveys, user testing, and expert evaluations. Nielsen's Heuristics, developed in 1994, include these 10 principles to determine usability: visibility of system status, a match between system and real world, user control and freedom, consistency, error prevention, recognition rather than recall, flexibility, aesthetic and minimalist design, help to diagnose errors and recover, and help and documentation.      Utilizing Nielsen's heuristic principles, I have chosen the Blue Layne shopping app to evaluate.  Visibility and system status: the app provides a clear loading screen User control and freedom: the user has the freedom to use the search option for item lookup by name, the drop bar, or the tabs at the top of the screen ...